Billing & Insurance

Billing

We’ll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after they have paid their portion, the account is not taken care of, we’ll look to you for final settlement of your bill. Otherwise, we accept:

  • Cash
  • Check
  • Money Order
  • VISA
  • MasterCard
  • American Express
  • Discover

If you can’t pay your bill, we can help. You may be eligible for financial assistance programs. Contact our billing office for more information at 888-527-1968.

Contact Us

Do you have Medicaid?

You may be at risk to lose your coverage!

RENEWALS ARE STARTING AGAIN. WHAT DO I NEED TO DO?

1. Update your contact information (Address and Phone Number) with CDJFS and report any household changes.

• Online: benefits.ohio.gov
• Call 2-1-1 or 844-640-6446 or visit your local CDJFS Office.
• May visit a local Steward hospital for assistance with a Medicaid Representative.

2. Look out for instructions on your Renewal including your Renewal Date.

• Will receive mail from CDJFS.
• If you opted for paperless, an electronic notice will be sent via text or email, or you can log into your account at benefits.ohio.gov
• Follow instructions for your renewal and make sure to complete and submit any requested information timely.
• May visit a local Steward hospital for assistance with a Medicaid Representative

WHAT IF I AM INELIGIBLE FOR MEDICAID?

3. Options for Health Care in Ohio

• OH Health Start Program – medicaid.ohio.gov/dropdown (choose your county)
— Eligible insured/Uninsured children under 19

• OH CHIP – medicaid.ohio.gov/dropdown (choose your county)
— Eligible children under 19

• Commercial Coverage
— Coverage via your employer or privately obtained

• Federally Qualified Health Centers – data.hrsa.gov
—Services offered on a sliding scale based on income for those with limited or no health coverage

• Federally Subsidized Marketplace Health Programs – healthcare.gov or call 833-628-4467 for a
trained, licensed insurance navigator for free or go online to getcoveredohio.org

—Monthly premium coverage plans based on your age, zip code, income and household size.
—May enroll in a Marketplace plan up to 60 days prior to the Medicaid coverage term date.

Online Bill Payment

Trumbull Regional Medical Center offers a free, convenient option for managing your hospital account and paying your bills online. With our easy-to-use system, you can review your account and payment history, set up a payment schedule, make a one-time payment or view statements. To access your account, refer to the 12 digit alphanumeric account number on your statement. 

PersonaPay.com/Steward

Please call 888-527-1968 to ask questions about your bill or to make payment arrangements.

You can also pay your bill using our free 24-7 interactive voice recording system at 888-851-5348.

If you have Insurance

Trumbull Regional Medical Center  accepts a wide range of providers. Contact our billing office for more information at 888-527-1968 if you have questions or aren’t sure your insurance is among those we accept.

If you do not have Insurance

No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you’re admitted or when you register for an outpatient procedure.

Contact our Billing Office at 888-527-1968.