The Power of Attorney for Health Care(agent) is a simple legal document that allows you to name someone you know and trust to make health care decisions for you if, for any reason and at any time, you become unable to make or communicate those decisions. For more information or assistance, call the Hospital’s Patient Advocate or a member of Care Management.
State and Federal regulations require all acute care hospitals to offer patients and families the opportunity for organ and tissue donation.
You, your family, your significant other or your guardian have the right to tell us when something is wrong. This is called presenting a complaint. If you present a complaint, your care will not be affected in any way. If you have a problem that you cannot solve with your doctor, nurse or other caregiver, please call the Patient Advocate’s Office or the President’s Office.
If you send a complaint by fax, e-mail or written letter, the Patient Advocate will acknowledge your communication within two business days.
The Patient Advocate will contact you, review your complaint, and make every effort to resolve your concerns at that time. The Patient Advocate will work with other members of the Hospital to review and resolve your complaint in a timely manner. Usually this is completed within seven days but if it is not resolved, the Patient Advocate will contact you directly to discuss the current status of your complaint.
A letter will be sent to you that will include the name of the hospital contact, steps taken for the review, results of the review, and the completion date.
Main Phone Number
Insight Hospital & Medical Center Trumbull
330-240-9574
General Fax Number
Insight Hospital & Medical Center Trumbull
330-220-1198
Ohio Department of Health
Phone: 800−342−0553
Mail: Ohio Department of Health Complaint Unit 246 North High Street Columbus, OH 43215
Email: [email protected]
The Joint Commission
Mail: Office of Quality and Safety/The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181
Website: jointcommission.org/report_a_complaint.aspx
Fax:(630) 792−5636
Email: [email protected]
Main Number:
330-240-9574
Billing: 888-527-1968
Address: 1350 East Market St., Warren, OH 44482